Reference

How pick4tx Handles Your Personal Information

This policy explains exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our platform in eligible states.

No data sold to third partiesPayPal, Venmo, Play+ transaction privacyAccount data you can request or deleteSecure mobile session handlingContact us anytime for data questions
pick4tx How pick4tx Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your personal data — what we hold, how long we keep it, or how to request a correction or deletion — our support team can handle it directly. Reach us through any of the channels below. For account-specific data requests, include your registered email address so we can locate your record without delay.

Email Support Send your data request or privacy question to our support address. Include your account email so we can pull your record and respond accurately.
Live Chat Open the chat window from your account dashboard. Our team can confirm what data we hold and walk you through a deletion or correction request in real time.
Account Settings Some data preferences — like communication opt-outs — are managed directly in your account settings under the Privacy tab without needing to contact us.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security controls across every touchpoint — from the moment you log in on mobile to when a PayPal or Venmo withdrawal clears your account. Cookies, data retention, and third-party access all follow a defined internal policy. Here is how each area works in practice.

Cookies and Session Tracking

We use session cookies to keep you logged in across a single visit and persistent cookies to remember preferences. You can clear or block cookies in your browser settings, though some account features may not work without them.

Account Security and Login Data

Login activity — device type, IP address, and session timestamps — is stored to detect unauthorized access. If we spot a login from an unfamiliar device, we may prompt a verification step before allowing account access.

Data Retention and Deletion

Active account data is retained while your account is open. After closure, we keep records for the period state law requires, then delete them. You may request early deletion of non-required data through our support team.

Requesting Changes to Your Data

You can request a copy of your stored information, ask us to correct an error, or request deletion of data we are not legally required to keep. Contact support with your account email to start the process.

Answers to Common Privacy Questions

Real questions from real accounts — here is how our privacy policy applies to the situations that come up most often.

We collect your name, date of birth, email, and payment identifiers — such as your PayPal account reference or Play+ card details — needed to verify your identity and process transactions under applicable state law.

We do not sell your data. We share information only with payment processors like PayPal and Venmo, fraud prevention services, and state regulators where the law requires it in eligible states.

We retain your records for the period required by applicable state law after account closure. Non-required data can be deleted sooner — contact our support team with your account email to make that request.

Send your request through live chat or email support with your registered email address. We will locate your record and provide a summary of stored personal data within a reasonable time.

No. Full PayPal or Venmo credentials are never stored on our servers. Transactions are processed through those providers' own secure frameworks; we only retain a reference ID tied to your account.

Yes. Go to the Privacy tab inside your account settings to manage communication preferences. You can also ask our live chat team to remove you from marketing sends at any time.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.